Privacy Policy

Last Updated: August 11, 2026

This Privacy Policy describes how Smart Dino Games, operated by Ragesoft Sarl (“we,” “us,” or “our”), collects, uses, and discloses your personal information when you visit or interact with our website or communicate with us through WhatsApp.

1. Information We Collect

We may collect the following types of information when you visit or use our Website:

• Personal Information: When you contact us or subscribe to our newsletter, we may collect personal information such as your name, email address, and any other information you voluntarily provide.
• Usage Data: We collect information about how you interact with our Website, such as your IP address, browser type, pages visited, and the time and date of your visit. This data helps us understand how our Website is used and improve our services.
• Cookies: We may use cookies or similar tracking technologies to enhance your experience on our Website. Cookies are small data files stored on your device. You can control or disable cookies through your browser settings, but please note that some parts of the Website may not function properly without cookies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Improve Our Services: We use your information to operate and improve our Website, respond to your inquiries, and deliver content that may interest you.
• To Communicate with You: We may use your contact information to send you updates, newsletters, marketing materials, or respond to your requests or inquiries.
• To Analyze and Enhance User Experience: We use usage data to analyze trends, track user activities, and improve the functionality of our Website.

3. WhatsApp Business Communications

We may use the WhatsApp Business Platform for player support and for updates or invitations that a recipient has specifically agreed to receive.

Information we collect

When you communicate with us through WhatsApp, we may receive and process:

• your phone number or WhatsApp ID and the profile name you make available through WhatsApp;
• message content, message IDs, attachments, timestamps, and delivery or read status;
• information needed to manage and resolve your support request; and
• for opted-in communications, the consent category, consent wording and version, source, date and time, locale, and any subsequent opt-out request.

Please do not send passwords, payment-card numbers, government identification numbers, or other unnecessary sensitive information through WhatsApp.

How we use WhatsApp information

We use this information only to:

• respond to and resolve a support request you initiate;
• send relevant game announcements, invitations, event reminders, or updates when you have separately and explicitly opted in to that category of WhatsApp communication;
• record and respect your communication preferences and demonstrate consent where required; and
• maintain the security and reliability of the messaging service and comply with legal obligations.

Consent to receive marketing or invitation messages is separate from account creation, access to a game, support communications, and any other terms. Consent to one category of WhatsApp message does not constitute consent to another.

You may opt out of promotional WhatsApp messages at any time by replying STOP, UNSUBSCRIBE, OPT OUT, or with another clear request. We will suppress future promotional messages and confirm your request. You may still start a new conversation with us if you need support.

We do not use WhatsApp for purchased contact lists, cold outreach, scraping, personal surveillance, or unrelated advertising. We do not knowingly send WhatsApp marketing to children. Where legally required, a parent or guardian must authorize communications involving a child.

Sharing and retention

WhatsApp communications are processed through Meta’s WhatsApp Business Platform and may also be handled by service providers that help us operate our support and messaging systems. These providers process information on our behalf or under their own applicable terms. WhatsApp and Meta may independently process information as described in their privacy policies.

Access to WhatsApp information is limited to authorized personnel who need it for support, operations, security, or compliance. We do not sell WhatsApp phone numbers or message content.

We generally retain a support conversation for up to 90 days after the request is resolved, unless a longer period is needed for an ongoing dispute, security issue, or legal obligation. We retain consent and opt-out records for as long as reasonably necessary to demonstrate your preferences and comply with applicable law. We then delete or anonymize the information when it is no longer needed.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our Website, conducting our business, or serving our users. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
• Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Third-Party Links and Services

Our Website may contain links to third-party websites or services, such as gaming platforms like Google Play or Steam. Our WhatsApp communications also rely on services provided by WhatsApp and Meta. We are not responsible for these third parties’ privacy practices and encourage you to review their privacy policies before providing personal information.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data, object to or restrict certain processing, or withdraw consent. To exercise your rights regarding website or WhatsApp information, please contact us using the information below. Withdrawing consent does not affect processing that occurred before the withdrawal, and some information may be retained where required by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our Website. Your continued use of the Website after any changes to this Privacy Policy constitutes acceptance of those changes.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].

By using this Website, you acknowledge that you have read, understood, and agree to the collection and use of your information as outlined in this Privacy Policy.